SECURITY
When you place orders or access your account information, we offer the use of a secure server. Console Clearance assure all our customers that your financial transactions are entirely secure.
The secure server software we use encrypts all your payment card details. The process scrambles all the information, allowing no unauthorised third party to intercept the data.
If you are experiencing problems connecting via our secure server please check that you have SSL switched on in your browser. You can do this through your internet browser's advanced settings.
PRIVACY
We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998)
Useful information about understanding your UK consumer rights is published at the following link: http://www.consumerdirect.gov.uk
PRIVACY POLICY
We take your privacy rights as a consumer very seriously. This following company policy outlines the data collected from our visitors and customers and how we use it.
Any personal information provided to Console Clearance is used solely to ensure customer satisfaction.
In order to monitor the performance of our site we collect the following information from visitors:
- An IP address to monitor site traffic and volume may be stored
- A session ID to uniquely identify you on our site may be stored and used
In order to fulfil any orders placed with Console Clearance we collect the following information from customers:
- Email address & telephone number to contact you with regard the order
- Name of Customer
- Credit card and delivery address for security fraud checks
In order to provide on going service levels to our Customers and to keep customers aware of the very latest products on the market we collect the following details:
- Name
- Address
- Email Address
Console Clearance do not sell trade or rent your personal information to others. We may choose to do so in the future with trustworthy third parties, but you can tell us not to by emailing nothirdparty@consoleclearance.co.uk at any time. COMPLAINTS PROCEDURE
In the unlikely event that we fail to meet our high standards of customer service please contact us at sales@consoleclearance.co.uk
